Crepslocker Consignment Terms and Conditions of Use

1. Changes to Terms and Policies.

Crepslocker retains the discretion to modify these Terms (including the FAQs or any policies) at our own discretion, with the understanding that if such modifications are made, we will provide notice on our Site. Additionally, we may send you an email or inform you through alternative means. The changes will become effective as of the date specified in the updated Terms. To remain informed about any changes that may impact you, it is advisable to regularly review these Terms. YOUR CONTINUED UTILIZATION OF THE SITE AND/OR SERVICES AFTER WE REVISE THESE TERMS INDICATES YOUR ACCEPTANCE OF THE AMENDED TERMS. IF YOU DISAGREE WITH ANY OF THE MODIFICATIONS, YOU ARE REQUIRED TO CANCEL YOUR ACCOUNT AND REFRAIN FROM UTILIZING ANY PORTION OF THE SERVICES.

The version of these Terms that is posted on our Sites on the particular date you visit will be the set of Terms applicable to your access and use of the Services on that day. Our electronically or otherwise properly stored copies of these Terms and the Privacy Policy shall be considered the accurate, comprehensive, valid, and authentic versions of the Terms and Privacy Policy that were in effect on the date of your visit to the Sites. We retain the right to terminate these Terms, or to deny, limit, or cease access to or use of the Services (or any parts, components, or features thereof) for you or any other individual or entity, if you are found to be in violation of the Terms or for any reason, or without reason, at any time, without prior notice or liability.

2. About Crepslocker Marketplace.

The Site and Services are designed for use exclusively by individuals who are at least 18 years old. By using the Site and Services, you agree that you meet this age requirement and, if you are under 18, you have obtained consent from your parent or guardian before using the Site and Services.

Crepslocker permits third-party sellers to list and sell their products in a live marketplace on the Site and Services. These seller's products will be made available for purchase on all of our Sites and mobile applications. Sellers are required to create an account to list items for sale on sell.crepslocker.com (see Section 3). Sellers can deactivate or delete their account by reaching out to our team at [email protected].

If a seller uses the Crepslocker platform to list an item at a fixed or minimum price, the seller is making a binding offer to enter into a contract for that item at the specified fixed or minimum price. The contract is formed between the buyer and seller under the condition that the authenticity of the item is approved by Crepslocker.

For a comprehensive understanding of the live marketplace process and the guidelines that apply to both buyers and sellers, please refer to our FAQ page, which is regularly updated. While Crepslocker, as the platform provider, facilitates transactions conducted on the Crepslocker platform, it is not the buyer or seller of the third-party products. Crepslocker serves as a platform for sellers and buyers to negotiate and complete transactions. Thus, the contract established at the conclusion of a sale for these third-party products is solely between the buyer and seller. Although Crepslocker may offer historical pricing data to buyers and sellers, we do not set prices for the items, and Crepslocker is not an auctioneer.

Crepslocker acts as a commercial agent to finalize the sale on behalf of each buyer and seller involved in each transaction. Since sellers determine prices, they may sometimes be higher than the retail value of the products available on our Site. Any item valuations displayed through the Services are estimates only. Crepslocker does not guarantee the sale of any item. Crepslocker reserves the right to investigate complaints and violations of these Terms and, to the extent allowed by applicable law, may take appropriate actions, including suspending a seller's account and charging their payment method for expenses incurred due to the violation. Although the Services maintain anonymity, and we typically do not share your information with other buyers and sellers, we may share your information with law enforcement and professional advisers under a duty of confidentiality as part of an investigation related to any alleged violation of the law or these Terms in accordance with our Privacy Policy. Additionally, we may respond to inquiries initiated by law enforcement or other government agencies.

The Services are available to certain international sellers and buyers. Crepslocker may offer access to specific features and tools for international sellers and buyers, such as estimated local currency conversion and integrated international shipping, customs, and tax tools. Sellers and buyers are responsible for adhering to all laws and regulations applicable to the international sale, purchase, and shipment of items.

3. Accounts, Passwords, and Security.

To access or explore the live marketplace, you must register an account using an email address and password, or you can utilize other account creation tools provided on the Services, such as a Google Gmail account. By registering to create an account with us, you agree that you will provide accurate information about yourself and refrain from registering under a false identity or providing inaccurate age information, as well as using an unauthorized payment method.

Upon using any Service, you are accountable for safeguarding the confidentiality of your account and password, and you must take measures to limit access to your computer. You also consent to assume responsibility for all actions that occur under your account or password. In the event that you become aware of any unauthorized use of your account or password or detect any other form of unauthorized access or security breach, you are obligated to promptly inform Crepslocker. However, please be aware that you may be held liable for any losses incurred by Crepslocker or any other individual or entity as a result of another person utilizing your account or password. Under no circumstances are you allowed to use another user's account or password without the express permission and consent of the account holder. Furthermore, you are prohibited from transferring or assigning your account to any other party.

4. Fees, Promotional/Discount Codes and Taxes.

A payment processing fee of 3% will be deducted from all consignor payouts to cover third-party payment transaction and handling costs. This fee is standardised across all payment methods and applies to all payments processed from 20th May 2025 onwards. By continuing to consign with Crepslocker, you acknowledge and accept this payment processing fee as part of the revised terms.

The pricing for our services, which includes any associated shipping expenses, may be located in our FAQ section and all product sell pages, and we may periodically update this information. On occasion, Crepslocker may issue alphanumeric codes that offer promotional discounts when making purchases on our websites. These promotional or discount codes are distributed to our registered users through email, displayed on our sites, handed out at events, or via other distribution channels, and they are subject to the applicable terms and conditions.

If you are a seller, you are responsible for the collection, payment, reporting, and remittance of all relevant local, state, provincial, federal, or international taxes, including VAT and sales tax, that may be applicable to your sales transactions. Please understand that Crepslocker is not responsible for handling the reporting, collection, or payment of taxes on your behalf, except in cases where Crepslocker is mandated to act as a marketplace facilitator.

In accordance with our Privacy Policy, and only to the extent necessary for the successful completion of a transaction, you consent to provide Crepslocker with all the pertinent tax-related information. This information may be shared with tax authorities in connection with the payments you receive from us, and, when applicable, you further authorize Crepslocker to disclose this information to the relevant tax authority or other competent governmental bodies. It is essential to note that a failure to furnish Crepslocker with the necessary tax information may lead to the suspension of your account.

5. Authentication; Shipping and Handling.

As part of our consignment process, all items must be shipped to Crepslocker and Crepslocker will visually inspect the item and use commercially reasonable efforts to confirm it is authentic and meets our condition standards. If Crepslocker determines the item is authentic and meets our condition standards, Crepslocker will ship the item to the buyer once it has sold. If Crepslocker cannot reasonably confirm the authenticity of the item or determines it is not authentic or does not meet our condition standards, then we will notify the seller that the item has not passed authentication and a minimum charge of £20 will be required to be paid by the consignor for the item(s) to be sent back. If the goods remain uncollected after the 30-day period, we reserve the right to either dispose of the items or donate them to a charity of our choice. Additionally, Crepslocker has the right to reject any item for any reason, including but not limited to, authenticity, failure to meet our condition standards, or damage of the item. Crepslocker policy requires sellers to ship items within the specified timeframe provided in the shipment email after the consignor has created a shipment. However, because Crepslocker cannot control the amount of time it takes for the item to reach Crepslocker. Once we receive the item from the seller it generally takes 1-7 business days for us to authenticate the item and list it on our website. Crepslocker has the right, in our sole and absolute discretion to refuse to accept returns or other refunds and/or to charge restocking fees for returned or abandoned items. If a buyer or seller refuses to accept delivery of a package sent to his/her address on file, Crepslocker will consider the property abandoned after thirty (30) days and may charge the buyer or seller Crepslocker’s reasonable expenses incurred due to such refusal to accept delivery.

6. Counterfeits, Fraud, Damaged Goods and Market Manipulation.

Crepslocker takes counterfeiting, fraud, damaged goods and market manipulation very seriously. If a seller provides a counterfeit item, damaged goods or attempts to defraud Crepslocker, Crepslocker reserves the right to do any or all of the following, in its sole discretion: (i) remove any or all of seller’s listings from the Services; (ii) cancel any or all of seller’s orders pending through the Services; (iii) withhold any payments due to seller; (iv) place limits on seller’s selling privileges; (v) charge seller’s payment method for costs, expenses and fees incurred by Crepslocker as a result of seller’s action or inaction, including charging seller for the cost of replacement items, the value of coupons and gift certificates provided to the buyer, reprinting fees incurred by Crepslocker, rerouting charges imposed by carriers, and refunds to the buyer; (vi) ship the item back to the seller at the seller’s cost (including any customs and duties amounts incurred by Crepslocker); (vii) provide the counterfeit items to law enforcement or destroy the counterfeit items, (viii) temporarily or permanently suspend seller’s account, and (ix) charge seller’s payment method a minimum of 15.00 GBP or an amount up to 15% of the transaction amount, in Crepslocker's sole discretion, as a service fee. Seller hereby agrees that each of the foregoing remedies are reasonable and justified upon Crepslocker’s discovery of counterfeit items or fraudulent actions, even if those items or actions were not known by the Seller at the time to be counterfeit or fraudulent (e.g., negligent fraud). Seller understands and agrees that if we provide the counterfeit item to law enforcement, seller’s communications and any property claim with respect to that item must be solely with that law enforcement agency and not with us. We may also use fraud protection measures, including algorithms and automated systems to monitor for fraud, which might result in cancellation of listings or sales or account suspension. If this occurs in error please contact us at [email protected]. We may also require additional identification information from you if you engage in certain high-value transactions or high overall payment volumes through Crepslocker.

Crepslocker may monitor the integrity of the Crepslocker marketplace and may take steps to protect the marketplace as determined by Crepslocker in its sole discretion (e.g., if Crepslocker believes a seller or buyer is engaging in market manipulation or fraud, including creating false or “dummy” accounts). If Crepslocker believes that a seller or buyer attempts to interfere with the free and fair operation of the Crepslocker marketplace, or creates artificial, false or misleading information, or information appearing to mislead with respect to pricing or demand for a product on the Crepslocker marketplace (all of the foregoing in Crepslocker’s sole discretion), then, without limiting any other rights of Crepslocker, Crepslocker reserves the right to do any or all of the following, in its sole discretion: (i) remove any or all of the user’s listings from the Services; (ii) cancel any or all of the user’s orders pending through the Services; (iii) withhold any payments due to the user; (iv) place limits on a user’s buying and selling privileges; (v) charge user’s credit card for costs, expenses and fees incurred by Crepslocker as a result of the user’s actions; (vi) notify law enforcement of the fraudulent activity; (vii) temporarily or permanently suspend the user’s account, and (viii) charge the users account an additional service fee of up to 1,000 GBP to cover Crepslocker’s investigation fees and other related costs and expenses.

7. Seller Obligations.

By listing an item for sale, you are making a binding offer to sell that specific item to a buyer who purchases the item for the price you have specified. When a buyer accepts your offer by purchasing your item through our website, you are contractually and legally bound to deliver that exact item for the specified price. You are obligated to monitor your inventory and ensure all listings are accurate. Once an item has been purchased, under no circumstances may a seller cancel the listing. Failure to fulfil your virtual consignment orders will result in additional charges to you, including a minimum of 15.00 GBP, or an amount up to 15% of the transaction amount, in Crepslocker’s sole discretion. If a seller fails to deliver items to Crepslocker in accordance with these Terms, Crepslocker reserves the right to do any or all of the following, in its sole discretion: (i) charge seller’s payment method a minimum of 15.00 GBP or an amount up to 15% of the transaction amount, in Crepslocker's sole discretion, as a service fee; (ii) remove any or all of seller’s listings from the Services; (iii) cancel any or all of seller’s orders pending through the Services; (iv) withhold any payments due to seller; (v) place limits on seller’s buying and selling privileges; (vi) charge seller’s payment method for costs, expenses and fees incurred by Crepslocker as a result of seller’s action or inaction, including charging seller for the cost of a replacement, coupons and gift certificates provided to the buyer, reprinting fees incurred by Crepslocker, rerouting charges imposed by carriers, and refunds to the buyer; and (vii) temporarily or permanently suspend seller’s account.

As a seller, you are required to ensure that the item you are listing exactly matches the image on the listing details page and meets the applicable Condition Standard. If Crepslocker or a buyer reasonably determines that your item does not conform to the description (including, without limitation, meeting the applicable Condition Standard), or is counterfeit, then, in Crepslocker’s sole discretion, we will charge your payment method a minimum of £20.00 GBP or an amount up to 15% of the transaction amount, as a service fee, plus additional amounts or, as determined in Crepslocker’s discretion, charging you for the cost of a replacement, coupons and gift certificates provided to the buyer, reprinting fees incurred by Crepslocker, rerouting charges imposed by carriers, and refunds to the buyer. Crepslocker has no obligation to return items to a seller that do not conform to the description (including, without limitation, meeting the applicable Condition Standard), or are counterfeit (in which case, Crepslocker may turn those items over to the proper authorities) at your cost. Crepslocker will pay you within a reasonable amount of time following completion of the sale, which occurs when the buyer receives the item. To get paid more quickly, ship your items immediately. To see the fees applicable to sales transactions, you will also receive fee information via email notification when a listing goes live, is updated, or a sale occurs.

Crepslocker is acting solely as an intermediary between the sellers and the buyers. We do not assume any liability regarding the proper performance of the purchase agreement you may conclude with a buyer through the platform, except for Crepslocker’s specific Services described in Section 2 of these Terms and Conditions. Professional sellers must comply with all laws and regulations applicable to the sale of their products on Crepslocker’s live marketplace.

As the seller of an item on our platform, you remain in legal ownership of the item until it is sold. If you would like the item to be returned, a returns label must be provided by the seller. The item must have been consigned for at least 30 days. The address on the returns label must match the address on the profile of the seller. If the address on the returns label does not match the address on seller profile, the item will not be returned. Crepslocker will aim to return the item as soon as possible, further communication on your return can be made by contacting us at [email protected].

8. Limitations and Restrictions.

Crepslocker does not provide any guarantee that your items will be sold, and we do not offer compensation for items that do not sell through our Services. Additionally, Crepslocker does not assure a specific timeframe for the listing of items on our Services after they are posted, and we are not liable for unsold items resulting from any delays in listing. Periodic scheduled maintenance and unscheduled emergency maintenance are conducted by Crepslocker from time to time. During these maintenance periods, the Services, or certain parts of them, may be temporarily unavailable.

While using our Services, you must refrain from engaging in the following activities:

Using our Services to solicit sales outside of Crepslocker or to contact any user of the Services.

Using our Services if you are unable to form legally binding contracts (e.g., if you are under 18 years old) or if you are temporarily or indefinitely suspended from using our Services. Uploading or transmitting any content that is unlawful, immoral, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable, or that may invade another's right of privacy or publicity.

Engaging in abusive behavior towards other users of the Services or any Crepslocker employee.

Creating a false identity with the intent to deceive others or impersonating any person or entity, including any Crepslocker representative, or falsely stating or misrepresenting your affiliation with a person or entity.

Uploading or transmitting any material that you do not have the right to reproduce, display, or transmit under any law or contractual or fiduciary relationships (such as nondisclosure agreements).

Deleting any author attributions, legal notices, or proprietary designations that you upload to any communication feature.

Using the Services' communication features in a way that adversely affects their availability to other users (e.g., excessive shouting, use of all caps, or flooding continuous posting of repetitive text).

Uploading or transmitting any unsolicited advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, commercial or otherwise.

Violating any applicable local, state, national, or international law.

Uploading or transmitting any material that infringes on any patent, trademark, service mark, trade secret, copyright, or other proprietary rights of any party.

Deleting or revising any material posted by any other person or entity.

Registering, subscribing, attempting to register, attempting to subscribe, unsubscribing, or attempting to unsubscribe any party for any Services if you are not expressly authorized by such party to do so.

Harvesting or otherwise collecting information about others, including email addresses.

Using Crepslocker's trademarks without our written permission.

Copying, reproducing, reverse engineering, modifying, decompiling, disassembling, or attempting to derive source code from, creating derivative works from, distributing, or publicly displaying any content or software from our Services (except for your information) without the prior express written permission of Crepslocker and the appropriate third party, as applicable.

Commercializing any part of the Crepslocker Services.

Using modified versions of Services without the express written consent of Crepslocker.

Uploading or distributing files that contain viruses, Trojan horses, worms, time bombs, cancel-bots, corrupted files, or any other similar software or programs that may damage the operation of another person's computer or property.

Using any robot, spider, scraper, or other automated or manual means to access our Services, or copy any information thereon, for any purpose without our express written permission.

Taking any action that imposes or may impose an unreasonable or disproportionately large load on our infrastructure, or otherwise interferes with the functioning of the Services, as determined in our sole discretion.

Attempting to gain unauthorized access to the Sites or the Services, including computer systems, software, or networks.

Probing, scanning, testing the vulnerability of, or breaching the authentication measures of the Sites or any related networks or systems.

Bypassing our robot exclusion headers, robots.txt rules, or any other measures we may use to prevent or restrict access to our Services.

Engaging in any other activity that, in our sole discretion, misuses the Services or has a negative impact on our marketplace.

Crepslocker reserves the right to take lawful actions in response to actual or suspected violations of these Terms. These actions may include the suspension or termination of your access and/or account. Crepslocker may also cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. Unless expressly limited by applicable law, Crepslocker reserves the right to disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request. Additionally, Crepslocker may edit, refuse to post, or remove any information or materials, in whole or in part, in our sole discretion.

By using the Services for any unlawful or prohibited purpose, you agree to reimburse Crepslocker for any damage, loss, cost, or expense incurred by Crepslocker, including fees or costs of lawyers, accountants, professional advisors, and other experts, related to the defense or settlement of the aforementioned issues.

9. Intellectual Property.

You acknowledge and agree that (i) our patents, copyrights, trademarks, service marks, trade secrets and other intellectual property (collectively, “Intellectual Property”) are our sole property, and (ii) nothing in these Terms shall confer in you any right of ownership or license rights in our Intellectual Property. In addition, you shall not now or in the future contest the validity of our Intellectual Property. Without limiting the previous sentence, the Services, including without limitation all text, graphics, logos, buttons, icons, images, audio clips, and computer programs, are the property of Crepslocker or its licensors or suppliers, and are protected by U.K. and international intellectual property laws (including copyright and trademark laws). The compilation (meaning the collection, arrangement, and assembly) of all content associated with the Services is the exclusive property of Crepslocker and protected by U.K. and international intellectual property (including copyright) law. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content through our Services is strictly prohibited.

Crepslocker grants you a personal, non-exclusive, non-transferable, revocable, limited license to use the Sites and the Services solely for your personal or internal use and subject to the condition that you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in, or otherwise transfer any right in or access to the Sites, the Services, or any other content available via the Sites or the Services. All rights not expressly granted to you in these Terms are reserved and retained by Crepslocker.

10. Indemnity.

You shall indemnify, defend and hold Crepslocker and our affiliates and their respective officers, directors, agents and employees harmless from and against all claims, demands, suits or other proceedings, and resulting loss, damage, liability, costs, interest and expenses (including reasonable attorneys’ fees) brought by any third party or governmental claim or demand that involves, relates to or concerns (a) your listing or sale of any counterfeit, stolen, or illegal merchandise or goods, (b) your breach of any provision of the Terms, (c) your improper use of the Services, (d) your violation of any law or the rights of a third party, or (e) or other tax obligation or amounts due or owing under any tax regulation, law, order or decree. We reserve, and you grant to us, the right to assume exclusive defence and control of any matter subject to indemnification by you hereunder. All rights and duties of indemnification that are set forth herein shall survive termination of these Terms.

11. Disclaimer of Warranties; Limitations of Liability.

You covenant not to sue Crepslocker, and agree that you will not hold Crepslocker responsible for other users’ content, actions, or inactions. Crepslocker is a marketplace for consumer goods. You acknowledge that you are selling items to a third party, not Crepslocker. While we may help as your commercial agent facilitate the resolution of disputes, we have no control over and do not guarantee the accuracy, quality, safety, truth, accuracy or legality of User Content, listings, and/or items listed or sold. If you have a dispute with one or more users, as a seller, you release and covenant not to sue Crepslocker, its affiliated companies, and our and their respective officers, directors, agents, joint venturers, employees, legal representatives, and suppliers from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. In entering into this release you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims, which you may know or suspect to exist in your favour at the time of agreeing to this release. While consignment stock is in the possession of Crepslocker, we assume full responsibility for its safekeeping, security, and maintenance. Crepslocker agrees to exercise reasonable care and diligence in handling the consignment stock to ensure its protection from loss, damage, theft, or any other risks that may arise during the consignment period. Ownership of the items remains with the consignor until the point of sale, at which time we will remit payment to the consignor in accordance with our agreed terms.

12. Future Amendments to the Agreement to Arbitrate.

Notwithstanding any provision in the User Agreement to the contrary, you and we agree that if we make any amendment to this Agreement to Arbitrate (other than a change to any notice address or website link provided herein) in the future, that amendment shall not apply to any claim that was filed in a legal proceeding between you and Crepslocker prior to the effective date of the change. The amendment shall apply to all other disputes or claims governed by the Agreement to Arbitrate that have arisen or may arise between you and Crepslocker. We will notify you of amendments to this Agreement to Arbitrate by posting the amended terms on the Crepslocker website at least thirty (30) days before the effective date of the amendments and by sending notice via email to your email address on file with us. If you do not agree to the amended terms, you may close your account within the thirty (30) day period and you will not be bound by the amended terms.

13. Electronic Communications.

When you use the Services, or send emails, text messages, and other communications from your computer or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication. When signing up for the Services, you will receive a welcome message and instructions on how to stop receiving messages. By signing up for the Services and providing us with your wireless number, you confirm that you want Crepslocker to send you information that we think may be of interest to you, which may include Crepslocker using automated dialing technology to text you at the wireless number you provided, and you agree to receive communications from Crepslocker. You represent and warrant that each person you register for the Services or for whom you provide a wireless phone number has consented to receive communications from Crepslocker. You agree to indemnify and hold Crepslocker harmless from and against any and all claims, liabilities, damages (actual and consequential), losses, and expenses (including attorneys’ fees) arising from or in any way related to your breach of the foregoing. You also consent to receive marketing emails from Crepslocker at any time. If you wish to opt-out of receiving these marketing emails, you must reply to the email with your request to unsubscribe. Failure to reply will be deemed as your consent to continue receiving such emails.

14. Typographical Errors.

The Sites and the Services could include technical inaccuracies or typographical errors. Crepslocker shall have no liability in connection with any such inaccuracies or errors, nor shall Crepslocker have any obligation to identify and/or correct any such inaccuracies or errors.